Communities

2010: The Year Ahead

 
Originally published in Revenue Performance #3.

Let’s face it. 2009 is a year that many of us are pleased to put behind us. We want to look to the future. 2010 beckons. New mobile phones and tablet computers are appearing every week. We are seeing crazy-fast take-up of social media like Twitter, YouTube and Facebook. Add those developments to a rebounding economy and it all indicates an infl ection point: one of those moments in history when everything comes together to enable massive change and opportunity.

Seasonal Sunshine

 
Originally published in Revenue Performance #2.

Despite the gloom hanging over the holiday shopping season, affiliates can boost sales by giving consumers what they crave: value.

Last year, Kim Berry gave her husband Dennis a miter saw and a massage chair pad. He gave her a high-end juicer, a DNA test for their mixed-breed dog and jewelry. There were also plenty of smaller gifts under the tree, and they spent $1,200 on gifts for their parents, a grandmother, brothers, sisters, nieces and nephews.

The Interview: Wikia CEO Jimmy Wales

 
Originally published in Revenue Performance #1.

The cofounder of the web’s fourth-largest site tells what’s wrong with our notions of performance-based advertising and user-generated content. 

It’s hard to say which is more surprising: that the fourth-largest website has only two dozen employees or that it doesn’t make any money. But one thing that almost never raises an eyebrow about Wikipedia.org is that it’s outrageously popular.

What's in a Name?

 
Originally published in Revenue 00 - Web Exclusive.

Buying domain names of real live people can be manna to the unscrupulous.

Anne Fognano is not a newbie in the online marketing world. She has run a successful affiliate business since 1997. She's the force behind CleverMoms.com and has registered a raft of variations on the "clever moms" domain name to safeguard her valuable brand. But she never bought the domain for her own name – AnneFognano.com. When someone else did, all hell broke loose.

Blurring the Lines

 
Originally published in Revenue 24.

Recently, I posed my question to a diverse audience: "At your company, who is in charge of social media marketing? Raise your hand if it's the marketing group." A few hands went up. "The public relations team?" A few hands again. "Market research?" Once again, only a smattering of hands was raised. "So I guess most of you aren't using social media at all?" I suggested. "Must be your lawyers are in charge." That struck a chord. Laughter all round.

Social Networking Bailout

 
Originally published in Revenue 24.

Our politicians, along with Wall Street, a few bankers and some mortgage firms may be able to take our money, but they can't take away our friends. In fact, our friends may be all we have left someday. There's no doubt that the crisis we face today financially and otherwise will test our mettle as small business owners and brands.

Owning Up

 
Originally published in Revenue 24.

Social media technologies can be a powerful tool, but it's important to know who within your organization should be taking the lead for your social media marketing strategy, which includes responsibility for everything from budgeting to staffing.

It's commonplace for executives and managers to ask about social media leadership and inquiries stem from the growing desire to get involved with communities of customers, partners, and employees.

Show Me the Money

 
Originally published in Revenue 24.

Currently, looking for the money in social media marketing is like asking directions in a foreign land when you don't speak the language and don't know how the locals connect and communicate.

Social media is commonly defined as comprising "primarily Internet-based tools for sharing and discussing information among human beings."

Leagues of Their Own

 
Originally published in Revenue 23.

Since the days of the gladiators, sports fans have had an irrational bond with their favorite athletes and teams. Feats of athleticism evoke eruptions of euphoria or a tidal wave of tears as a game's final play unfolds.These strong emotions create an indelible brand loyalty that remains long after the season ends.

Marketing in Action: Q & A with Seth Godin

 
Originally published in Revenue 22.

If you're in any way involved in marketing - online or off-line - chances are that you've read at least one of marketing guru Seth Godin's best-selling books. He is the author of 10 books, including "Meatball Sundae," "All Marketers Are Liars," "Purple Cow," "Permission Marketing" and "small is the new big." Armed with a degree in philosophy and computer science from Tufts University, he began his career as brand manager for Spinnaker Software in Cambridge, Mass. Godin is also founder and CEO of Yoyodyne, an interactive direct marketing company, which was acquired by Yahoo in 1998.