Merchants

What New Affiliates and Merchants Need to Know.

 
Originally published in Revenue Performance #3.

Affiliate marketing is a much-coveted career path in the business of online moneymaking. After all, it’s convenient, it looks easy enough and everybody’s doing it. But make no mistake: it’s a virtual jungle out there.

Affiliate Program Multiplicity

 
Originally published in Revenue Performance #2.

On various stages of their involvement with the affiliate marketing channel, merchants look in the direction of launching affiliate programs for the same products on multiple networks. The most common reasoning for this being that by so doing they will expand their affiliate reach, significantly improving chances of recruiting powerful affiliates across different networks.

Let's Get Personal

 
Originally published in Revenue Performance #1.

Imagine that you are shopping at a department store and you ask a salesperson for men’s summer sandals and he takes you to the main entrance and drops you off. Your reaction?

There’s a good chance you’re frustrated. You probably think less of the store for its poor service. You’re probably going to leave without buying any shoes. You might even tell your friends and family not to shop there.

Kristopher B. Jones: The Small-Town Big Man

 
Originally published in Revenue 22.

His speech is peppered with "awesome" and "ready to rock and roll," as if he were fresh out of high school. He's only 32 but he feels luck has a lot to do with his good fortune. He took what was basically an idea to sell jam and turned it into a successful online marketing company.

Double Down: Q & A with William Cooper

 
Originally published in Revenue 18 - July / August 2007.

As the CEO of TradeDoubler - a Swedish performance network with a vast European presence - William Cooper has his eye on global expansion. TradeDoubler, with its local offices in 15 countries across Europe, is known as the biggest affiliate marketing network in the U.K. Cooper was appointed president and CEO in March of 2007, riding a wave of first-quarter revenue for 2007, up 30 percent. Previously, Cooper, a six-year veteran of TradeDoubler, was COO of the company for a year. Before that, he oversaw the company's U.K. operations.

Network Supporters

 
Originally published in Revenue 17 - May / June 2007.

Many merchants and affiliates develop very close relationships with their account representative at the networks. These network reps often take on many roles including problem solvers, helpers, mentors, sounding boards, cheerleaders, and sometimes they end up being cherished friends.

The Art of Wooing Affiliates

 
Originally published in Revenue 17 - May / June 2007.

"You spammed me," I said with a smile to the affiliate network manager standing next to me as we posed for a picture together at the last Affiliate Summit. Her smile suddenly disappeared.

Kind, compassionate and understanding person that I am, I fervently hoped to hear an honest, if not apologetic reply that would give me the slightest reason to consider ever doing business with her network's merchants.

eBay: What's in Store

 
Originally published in Revenue 13 - September / October 2006.

Describing eBay as a commerce website is like saying Elvis was a singer. The 11-year-old company that began as a virtual flea market similarly has become an international phenomenon, spurring the creation of cottage industries and sustaining thousands of small businesses.

And despite being one of the Internet's forebears, the company is in many aspects just getting started. As eBay grows, so will the myriad of obvious and less-apparent methods that marketers can use to profit in, around and through eBay.

Going Out Is In

 
Originally published in Revenue 12 - July / August 2006.

Companies are outsourcing affiliate managers to fuel online marketing programs.

The New Face of CJ: Q & A with Lisa Riolo

 
Originally published in Revenue 11 - May / June 2006.

Commission Junction's Lisa Riolo steps into a new role with some familiar responsibilities.

As Commission Junction's senior vice president of business development, Lisa Riolo is responsible for driving revenue for the sales and business development teams. While she's not technically filling Todd Crawford's shoes, Riolo will be the new face of the affiliate network, taking on many of the same challenges as the former vice president of sales, who left in February.