The workforce and consumers are both critical for information-enabled energy.

I have to admit it. Despite all the exciting new technologies out there, I am finding myself to be a people person when it comes to building smarter grids and more intelligent utilities. Granted, technology is rapidly developing and the utility industry is finding itself in the middle of more and more automation. However, people - from linemen to consumers - will remain critical components for delivering information-enabled energy.

In the last few years, the world has seen the energy & utilities business accelerate into a significant period of transformation as a result of the smart grid and related technologies. Today, with some early proponents leading the way, the industry is on the verge of a step-change improvement that some might even classify as a full-scale revolution.

Power grid innovations in Malta will not only advance utility operations, but improve quality of life on the island for generations to come.

On the Mediterranean island of Malta, with a population of about 400,000 people on a land mass of just over 300 square kilometers, power, water and the economy are intricately linked. The country depends on electrically powered desalination plants for over half of its water supply. In fact, about 75 percent of the cost of water from these plants on Malta is directly related to energy production. Meanwhile, rising sea levels threaten Malta's underground freshwater source.

Just as global demand for energy is steadily increasing, so too, are the recognized costs of power generation. A recent report about the possibility of creating a low-emissions future by Australia's Treasury noted that electricity production currently accounts for 34 percent of the nation's net greenhouse gas emissions, and that it was the fastest-growing contributor to greenhouse gas emissions over the period from 1990 to 2006 [1].

Everything can be done, but not in the timeframe envisioned by politicians.

The U.S. utility industry - particularly the electric-producing branch of it, there also are natural gas and water utilities - has found itself in a new, and very uncomfortable, position. Throughout the first quarter of 2009 it was front and center in the political arena.

Effective management of the future utility will require focus on desired business outcomes in a customer-empowered world of rapidly changing technology.

With the new administration talking about a trillion dollars of infrastructure investment, the time for the intelligent utility of the future is now. Political pressure and climate change are going to drive massive investments in renewable and clean energy and smart grid technology. These investments will empower customers through the launch and adoption of demand response and energy efficiency programs.

Utilities are facing a host of critical issues over the next 10 years. One of the major approaches to dealing with these challenges is for utilities to become much more "intelligent" through the development of Intelligent Utility Enterprises (IUE) and Smart Grids (SG). The IUE/SG will require ubiquitous communications systems throughout utility service territories, especially as automated metering infrastructure (AMI) becomes a reality.