Compliance

Infrastructure and the Economy

 

With utility infrastructure aging rapidly, reliability of service is threatened. Yet the economy is hurting, unemployment is accelerating, environmental mandates are rising, and the investment portfolios of both seniors and soon-to-retire boomers have fallen dramatically. Everyone agrees change is needed. The question is: how?

In every one of these respects, state regulators have the power to effect change. In fact, the policy-setting authority of the states is not only an essential complement to federal energy policy, it is a critical building block for economic recovery.

Weathering the Perfect Storm

 

A "perfect storm" of daunting proportions is bearing down on utility companies: assets are aging; the workforce is aging; and legacy information technology (IT) systems are becoming an impediment to efficiency improvements. This article suggests a three-pronged strategy to meet the challenges posed by this triple threat. By implementing best practices in the areas of business process management (BPM), system consolidation and IT service management (ITSM), utilities can operate more efficiently and profitably while addressing their aging infrastructure and staff.

Smart Metering Options for Electric and Gas Utilities

 

Should utilities replace current consumption meters with "smart metering" systems that provide more information to both utilities and customers? Increasingly, the answer is yes. Today, utilities and customers are beginning to see the advantages of metering systems that provide:

Policy and Regulatory Initiatives And the Smart Grid

 

Public policy is commonly defined as a plan of action designed to guide decisions for achieving a targeted outcome. In the case of smart grids, new policies are needed if smart grids are actually to become a reality. This statement may sound dire, given the recent signing into law of the 2007 Energy Independence and Security Act (EISA) in the United States. And in fact, work is underway in several countries to encourage smart grids and smart grid components such as smart metering.

Collaborative Policy Making And the Smart Grid

 

A search on Google for the keywords smart grid returns millions of results. A list of organizations talking about or working on smart grid initiatives would likely yield similar results. Although meant humorously, this illustrates the proliferation of groups interested in redesigning and rebuilding the varied power infrastructure to support the future economy.

Utility Mergers and Acquisitions: Beating the Odds

 

Merger and acquisition activity in the U.S. electric utility industry has increased following the 2005 repeal of the Public Utility Holding Company Act (PUHCA). A key question for the industry is not whether M&A will continue, but whether utility executives are prepared to manage effectively the complex regulatory challenges that have evolved.

The Technology Demonstration Center

 

When a utility undergoes a major transformation - such as adopting new technologies like advanced metering - the costs and time involved require that the changes are accepted and adopted by each of the three major stakeholder groups: regulators, customers and the utility's own employees. A technology demonstration center serves as an important tool for promoting acceptance and adoption of new technologies by displaying tangible examples and demonstrating the future customer experience.

Microsoft Helps Utilities Use IT to Create Winning Relationships

 

The utilities industry worldwide is experiencing growing energy demand in a world with shifting fuel availability, increasing costs, a shrinking workforce and mounting global environmental pressures. Rate case filings and government regulations, especially those regarding environmental health and safety, require utilities to streamline reporting and operate safely enterprise-wide. At the same time, increasing competition and costs drive the need for service reliability and better customer service. Each issue causes utilities to depend more and more on information technology (IT).